Privacy Policy

Last updated: june 12 2025

Glossence operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Glossence is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Personal Information Sources

We may collect personal information from the following sources:

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  1. We use your personal information to provide you with the Services, process payments, fulfill orders, arrange shipping, facilitate returns and exchanges, manage your account, and customize your shopping experience.
  2. We use your personal information for promotional purposes, such as sending you marketing communications by email or showing you online ads related to our products.
  3. We use your information to authenticate your account, secure your transactions, and detect or investigate fraud or malicious activity.
  4. We use your personal information to provide support and maintain our business relationship with you.
  5. We use your information to comply with applicable laws, respond to legal requests, and enforce our policies.

How We Disclose Personal Information

We may share your personal information in the following circumstances:

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes certain personal information to operate and improve the Services. For details on how Shopify handles data, see their Privacy Policy here: Shopify Privacy Policy.

Third Party Websites and Links

Our Services may link to third-party websites. We are not responsible for their privacy or security practices.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority in your jurisdiction.

Security and Retention

We take reasonable steps to secure your data but cannot guarantee “perfect security.” We retain information only as long as needed to provide Services, comply with laws, and enforce policies.

Your Rights and Choices

Depending on where you live, you may have the right to:

If you live in the UK or EEA, you may also:

Complaints

If you have concerns about our privacy practices, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer your information outside your country. If transferred from the EEA/UK, we use recognized safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post changes on this page and update the "Last updated" date above.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

📧 vessybusiness11@gmail.com

Glossence